Policies and Conditions

 Product return:

Our policy complying with current regulations is to grant you the right to return the product purchased in the virtual store www.bechiara.com within 14 days from the date of receipt.

Within a maximum period of 15 days from receipt of the return, Team Training Consulting commits to your refund. We can retain the refund until we have received the product, or until you have submitted a proof of the return, according to which condition is met first. Before making the return you will have to communicate it to the e-mail address [email protected]

You can return the product after the course has started and not exceed 0.80% of it. To exercise the right of return, you must notify Team Training Consulting of your decision to return the product by means of an unequivocal statement (for example, a letter sent by post or email).

You must return or deliver the product to Team Training Consulting without undue delay and in any case no later than 14 calendar days from the date on which you are informed of your decision to return the contract. The deadline will be considered fulfilled if the product is returned before the end of that period. The return costs will be borne by the buyer provided that the product supplied does not match the one indicated in the order or is in poor condition.

2) Right of withdrawal:

You have the right to withdraw from this contract within a period of 4 to 5 days without justification provided that the buyer has not acquired possession of the goods or attempted delivery.

To exercise the right of withdrawal, you must notify Team Training Consulting of your decision to withdraw from the contract through an unambiguous statement (for example, a letter sent by mail or email).

3) Consequence of the withdrawal:

In case of withdrawal, we will refund all payments received from you, without any undue delay and, in any case, no later than 14 calendar days from the date on which you informed us of your decision to withdraw from the present contract. We will proceed to make such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise otherwise you will not incur any expense as a result of the refund.

To process a withdrawal form contact us.

Shipping policy

The transportation of the items purchased at bechiara.com will be made through a courier company.

The delivery times will be of a general nature of a maximum of 4 working days. These terms may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Also, in exceptional circumstances this period could be altered by extraordinary incidents in the carrier or by difficulties in the delivery of the goods. In these cases, the delivery time can be up to 7 working days.

To avoid incidences in the delivery (erroneous addresses, inability to find someone at home etc.), it is essential to fill out the corresponding form correctly, being mandatory to fill in the box relative to the contact telephone numbers.

The responsibility of Team Training Consulting is limited in cases of force majeure (strikes, adverse weather events that prevent normal traffic by land, sea or air ...). In these cases, the orders will be delivered as soon as possible, and the periods indicated above will not apply.

The delivery times depend on the time of order management and shipping, may vary depending on the distribution network provided by transport agencies in each region. At the time of delivery, the Customer must not make any payment.

The delivery times of an order vary for each sale, although, under normal conditions, the minimum delivery time of an order made through www.bechiara.com before 2:00 pm will be 1 day and the maximum 7 days, depending on the type or kind of product and the place of delivery.

Team Training Consulting assumes no responsibility for the consequences of possible delays in sending.

Our transporters try to deliver up to 2 times at the address provided by the customer, during working hours from 9 a.m. to 6 p.m. It is the responsibility of the customer to be present at the delivery address provided by Team Training Consulting.

* All these conditions are applicable within the Spanish territory except the Canary Islands

* For international shipments the delivery times and costs will vary depending on the country and the conditions applied to each destination.

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